GDPR – General Data Protection Regulation

ProDefence  is committed to protecting your privacy. Contact us at [email protected] if you have any questions or concerns regarding the use of your Personal Data and we will be happy to assist you.
By using this site and/and our services, you agree to the processing of your personal data described in this Privacy Policy.

content

Definitions used in this policy
The data protection principles we follow
What rights do you have regarding your personal data?
What personal data we collect about you
How we use your personal data
Who else has access to your personal data
How we secure your data
Information about cookies
contact information

Definitions

Personal data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations that is performed on Personal Data or on Personal Data Sets.
The data subject – a natural person whose personal data is processed.
Child – a natural person under 16 years.
We – ProDefence

Data protection principles

-We promise to follow the following data protection principles:
– Processing is legal, fair, transparent. Our processing activities have legal grounds. We always take into consideration your rights before processing your personal data. We will provide information on Processing on request.
– Processing is limited to this purpose. Our processing activities are suited to the purpose for which the personal data were collected.
– The processing is done with minimum data. We do not collect and process the minimum amount of Personal Data required for any purpose.
– The processing is limited for a period of time. We will not store your personal data more than necessary.
– We will do our best to ensure the accuracy of the data.
-We will do our best to ensure the integrity and confidentiality of the data.

Rights of the data subject
– The data subject has the following rights:
-The right to information – which means you have the right to know if your personal data is processed; what data are collected, where they are obtained and why and by whom they are processed.
-The right of access – which means that you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your personal data collected.
-The right to rectification – which means you have the right to request the rectification or deletion of your inaccurate or incomplete personal data.
-The right to delete – which means that in certain circumstances you can request that your personal data be deleted from our records.
-The right to restrict processing – in the sense that certain conditions apply, you have the right to restrict the processing of your personal data.
-The right to oppose processing – which means that in certain cases you have the right to oppose the processing of your personal data, for example in the case of direct marketing.
-The right to oppose automatic processing – which means that you have the right to oppose automatic processing, including profiling; and not be subject to a decision based solely on automatic processing. This right you can exercise whenever there is a profiling result that produces legal effects that significantly or adversely affect you.
-The right to data portability – you have the right to obtain your Personal Data in a format that can be read automatically or if possible as a direct transfer from one processor to another.
-The right to file a complaint – if we refuse your request in accordance with the Access Rights, we will give you a reason why. If you are not satisfied with how your request was handled, please contact us.
– The right to the aid of the supervisory authority – which means that you have the right to the assistance of a supervisory authority and the right to other legal remedies, such as claiming damages.
– The right to withdraw consent – you have the right to withdraw any consent given to the processing of your personal data.

The data we collect
Information you have provided to us
This can be your e-mail address, name, billing address, home address, etc. – mainly information needed to provide you with a product/service or to improve your customer experience with us. We save the information you provide to us in order to comment or perform other activities on the site. This information includes, for example, your name and email address.

Automatically collected information about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if any), etc. This information is used to improve the customer experience. When you use our services or view the content of our website, your activities may be recorded.

Information from our partners
We gather information from our trusted partners, confirming that they have legal reasons to share that information with us. These are either information you have provided directly or have been collected about you for other legal reasons.

Information publicly available
We may collect information about you that is publicly available.

How we use your personal data
We use your personal data to:
we offer our service. This includes, for example, account registration; offering other products and services you have requested; providing promotional items at your request and communicating with you about those products and services; communication and interaction with you; and notify you of any changes to the services.
improve your customer experience;
fulfills an obligation under the law or contract;

We use your Personal Data for legitimate reasons and / or with your consent.
For reasons of entering into a contract or fulfilling the contractual obligations, we process your personal data for the following purposes:

For identification;
to offer you a service or to send/offer you a product;
communicate either for sales or invoicing;

For the sake of legitimate interest, we process your personal data for the following purposes:
send you personalized offers * (from us and / or our carefully selected partners);
to manage and analyze our customer base (purchase behavior and history) to improve the quality, variety and availability of products/services offered/provided;
to conduct customer satisfaction surveys;

Unless you have informed us otherwise, we believe that we offer you products/services that are similar or identical to your purchase history/browsing behavior as our legitimate interest.
With your consent, we process your personal data for the following purposes:
send you newsletters and campaign offers (from us and / or our carefully selected partners);
for other purposes I have requested your consent;

We process your personal data to fulfill the obligations arising from the law and / or use your personal data for the options provided by law. We reserve the right to anonymize the personal data collected and to use any such data. We will use data outside the scope of this policy only when anonymized. We save your billing information and other information collected about you for as long as necessary for accounting purposes or other obligations arising from the law, but no more than the law provides.

We may process your Personal Data for additional purposes not listed here, but are compatible with the initial purpose for which the data were collected. To do this, we will ensure that:
the connection between the purposes, the context and the nature of the personal data is suitable for further processing;
further processing would not harm your interests and there is an adequate guarantee for processing.
We will inform you of any other Processes and purposes .

Someone else can access your Personal Data
We do not share your personal data with strangers. Personal data about you is provided in some cases to our trusted partners, in order to provide you with the possible service or to improve your customer experience. We share your data with:
Our processing partners:

Our business partners:

Connected third parties:

We only work with processing partners who are able to ensure an adequate level of protection of your personal data. We disclose your personal data to third parties or civil servants when we are legally obligated to do so. We may disclose your personal data to third parties if you have consented to it or if there are other legal reasons for doing so.

How we secure your data
-We do our best to keep your personal data safe. We use secure protocols for data communication and transfer (such as HTTPS). We use anonymization and pseudonymization, if applicable. We monitor our systems for possible vulnerabilities and attacks. Security system – describes additional security measures.
– Even if we try our best, we cannot guarantee the security of information. However, we promise to notify the appropriate authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do our best to prevent security breaches and assist the authorities in the event of violations.
-If you have an account with us, remember that you must keep your username and password secret.
children
-We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use
-We use cookies and / or similar technologies to analyze customer behavior, manage the site, track user movements and collect user information. This is done to personalize and enhance your experience with us.
-A cookie is a tiny text file stored on your computer. Cookies store information used to help sites work. Only we can access the cookies created by our website. You can control cookies at the browser level. Choosing to disable cookies may prevent certain functions from being used.
-We use cookies for the following purposes:
-Cookies required – these cookies are needed to use certain important functions on our site, such as logging in. These cookies do not collect personal information.
-Cookie functionality – these cookies offer functionality that makes using our service more convenient and makes it possible to provide more personalized features. For example, you may remember your name and email in the comment forms, so you don’t have to re-enter this information the next time you comment.
-Cookie Analytics – these cookies are used to track the use and performance of our site and services
-Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and your interests. In addition, they are used to limit the number of times you see an ad. Usually, they are placed on the website through advertising networks with the permission of the site operator. These cookies remember that you visited a website and this information is shared with other organizations, such as advertisers. Often, targeting or advertising cookies will be related to the functionality of the site offered by the other organization.
-You can remove cookies stored on your computer through your browser settings. Alternatively, you can control some third-party cookies by using a privacy enhancement platform, such as optout.aboutads.info or youronlinechoices.com . For more information on cookies, visit allaboutcookies.org .
-We use Google Analytics to measure traffic to our website. Google has its own privacy policy which you can view here. If you would like to opt-out of Google Analytics tracking, visit the Google Analytics opt-out page.

Contact information:

Responsible for data protection
If you have any questions about the processing of your personal data, your rights to your personal data or this privacy policy, please contact our data protection officer,

DPO: Anghelus Alexandru
Email: [email protected]

SC ProDefence SRL - Cyber Security Services